Privacy Policy

Last Updated: April 2026

At Taxione.in, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and taxi services across South India.

1. Information We Collect

To provide a seamless booking experience, we collect the following types of information:

Personal Identifiers: Name, phone number, and email address provided during booking.
Trip Details: Pickup location, destination, date, and time of travel.
Payment Information: Transaction details required to process payments (we do not store credit/debit card numbers on our servers).
Technical Data: IP address, browser type, and usage patterns through cookies to improve our website performance.

2. How We Use Your Information

We use the collected data strictly for service-related purposes:

To confirm and manage your One-Way Drop, Round Trip, or Shared Taxi bookings.
To send trip updates, driver details, and invoices via SMS, WhatsApp, or Email.
To coordinate with our chauffeurs to ensure timely pickups.
To improve our customer service and respond to your inquiries effectively.

3. Data Sharing & Disclosure

We respect your privacy. We do not sell or rent your personal data to third parties. Information is only shared in the following instances:

With Drivers: Your name, pickup location, and contact number are shared with your assigned driver for the duration of the trip.
Legal Compliance: We may disclose information if required by Indian law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Our website uses secure encryption protocols to ensure that your booking data remains confidential.

5. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the booking engine.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Opt-out of marketing communications at any time.

7. Changes to This Policy

Taxione.in reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.